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The DEr3 program.

No-cost, no-obligation help for businesses, non-profits, entrepreneurs and artisans to get online!

Raise your bottom line with Tech.

Fraser Lake has had a rough few years since the Endako Mine shut down and when the pandemic hit, it was just one more thing for me to worry about. I knew that I should be selling online but my Point of Sales system wouldn’t allow it. The DER3 team helped me find $20,000 to upgrade my system, and the implementation of our e-commerce system is now well on its way. I can’t thank the team enough for bringing this program to rural BC!

Rob King

Owner, Fraser Lake Ace Building Centre

“The DER3 team helped me find $20,000 to upgrade my Sales system.”

“1200% increase in online sales and a 50% increase in revenue”

Hubspace has made a HUGELY positive impact on my business! They helped me build our marketing strategy resulting in a 1200% increase in my online sales and a 50% boost in revenue. Not only did they help my business survive, they’ve helped me thrive!

Kim Watt-Senner

Owner, The Rusty Pitchfork Farm Market & Bistro

Our business was going in a lot of directions and we need someone from outside to help us focus on a few immediate items. The conversation affirmed much of what we were doing but brought a new level of clarity. With the help of DER3 team, I was able to increase my Christmas sales by over $1000 dollars and set new records for my business.

Tom Torraville & Shyla Jago

Owners, Northern Hart Designs

“Increased my christmas sales by over $1000 and set new records for my business.”

Here’s how it works 

The program doesn’t cost a thing, but it’s only available for a limited time so sign up before it’s too late!

1. Sign Up Below

Make sure you leave your social media handles and website links so we can start our analysis.

2. We’ll analyze your digital presence

We work pretty quickly, a team member will contact you to discuss our findings within 5 days.

3. Get access to Experts

If your needs are more difficult, we have a team of specialists who can do a deep dive into your needs.

4. Create a “Go Digital” Plan

Our team of experts will work with you to create a personalized action plan on how you’re going to go digital.

5. Refer you to local Contractors

We can’t do the work for you, but we know some amazing service providers that know how to get things done.

6. Get access to Grants

Our micro-grant has now been fully subscribed, but there are others out there that we can help you find!

When times are tough, we band together 

We do what we need to do to help each other and keep our communities going. This is the Northern way. This pandemic has been hard on you. You’ve faced operating restrictions, lack of visitors, and even closures. You need to adapt but you don’t know which way to go.

The DER3 is program is here to HELP. It’s an initiative for local businesses who want to consider entering or expanding in the digital economy.

The program will be available in six regions throughout the province and will provide:

  • Personalized advisory services to assess needs, recommend tools and solutions toward appropriate technology adoption, and guidance on the implementation.
  • Targetted Micro-Grants to help implement your personalized “go digital” plan.
  • Resource materials, best practices and tools needed to enter into the digital economy.
  • Connections to vetted Digital Service Providers and Subject Matter Experts that may address specific needs, beyond the items listed above.

All types of businesses are encouraged to apply!

Frequently Asked Questions

If you have any questions that aren’t covered here, feel free to contact us and ask!

What does DER3 stand for?

Digital Economy: Rapid Response + Resiliency

What does the “digital economy” actually mean?

Innovate BC defines the digital economy as anything that’s based on using digital computing technologies within the core of your business. We used to call it the “Internet Economy” but increasingly the digital economy is intertwined with the traditional economy, and that’s what this program is all about. Digital technology includes digital tools a business may use throughout its business such as production, operations, finance, HR, training, sales and/or marketing.

Do I need to be a “digital economy” business?

No. This program is open to any kind of business with any level of technology integration.

What will happen after I submitted my application?

We’ll start to analyze your digital presence right away! Within 3 to 5 business days you will hear from our Coordinator and they will discuss our findings and talk to you about any more difficult issues you have. From there we will go off and find answers and resources to help you with those problems or refer you to one of our many experts. Once we have worked with you on creating a plan to achieve your goals we can connect you with service providers and some grants that will help you get the work done and pay for it.

Is there a cost to participating in this program?

The program is a no cost/no obligation program. The primary services of the program are free, and anyone living in one of the delivery regions can sign up. For small-medium sized businesses (individuals and non-profits) there’s a lot the program can offer at no cost. However, if needed, engagements with digital service providers or consultants (as independent businesses) will have various costs depending on the scope of your requirements. For example, we can tell you what digital tools or platforms may fit for your business, and in many cases we can tell you how to use them (DIY) but we can’t build your website for you. If/when you need to hire someone we can also offer advice to ensure you’re considering the right things in the right order. We can review your needs more specifically when you apply to the program.

My business is struggling, I don't know anything about technology and don't even know where to start. Can you help?

Yes, we can help. After you complete the application form, we will do an initial assessment of what we think you might want to consider and we will then contact you to learn more and see what’s possible. We work with you one step at a time to move you further along the path to digital transformation.

What if I’m just starting my business? Do I still qualify for this program?

Yes! Some of the biggest businesses of our time started in recession; Google and Facebook started during the dotcom crash and Uber and Airbnb started during the 2008 financial crisis. If you have what it takes, with a big vision or just a great small business idea, now might be a great time to start.

Do I need to be already online with a website to apply for the program?

No, any business can apply regardless if you have an existing online presence or not.

What kind of business or technical advice can you provide?

This program is delivered by a network of experienced mentors and subject matter experts.  

With the help of our advisory team we’re confident that we can provide solid advice on almost any topic. We also can direct questions to various industry partners or other agencies (subject matter expertsvand digital service providers.

Does this program include any digital tools or computer skills training? My staff has never worked from home before.

We have a wide variety of resources, guides, and best-practices for getting things done in the digital economy, which we can utilize to help you get started. We don’t offer skills training courses, but we can point you in the right direction for that too.

How much time do I need to commit to this program? How much time are you offering to help me?

Your time commitments depend on you, and how much time you invest toward taking action on the solutions that we will provide you with. Our time commitments to your needs will depend on our assessments of your issues or challenges. If we can’t help you with implementing the actions we recommend, then we will make suggestions on who can.

What else is expected from me?

At the end of the program, we require participants to fill out brief survey to report key metrics. Any information you report will be confidential and it will be used in aggregate form to determine regional outcomes and overall efficacy of DER3.

How will meetings take place in light of COVID physical distancing regulations?

All meetings will be over the phone, online video, or via email Q&A. Whatever works for you.

Do you have grant money available to help implement tech into my business?

Yes! Have micro-grants available to eligible participants in the program. Ask our team for more information when you meet!

How long will this program last?

This program is being offered for a very limited time, the intake ends on September 30, 2021.

Don’t waste any time, sign up now!

The Digital Economy: Rapid Response & Resiliency Program (DER3) is a free service delivered by Hubspace and only runs for a limited time. The program is open to businesses, non-profits and individuals living or working in Northern BC. The DER3 program offers one-to-one advisory services for businesses, non-profits, entrepreneurs and artisans that are considering technology-based tools in place to better serve their needs. When required, the program will also match businesses with regional service providers who can deliver contracted solutions. Please read our FAQ page or contact us with any questions.

All information collected will be considered strictly confidential and all program participants must read and accept the terms of our DER3 Program Agreement.

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